Refund policy

REFUND POLICY

Paperwise sells digital PDF guides and bundles. No physical products are shipped.

Digital purchases

Except where required by applicable law, we do not offer refunds, returns, exchanges, or cancellations for change of mind once a download link has been delivered or access to the purchased files has been provided.

Please review the product description, language, format, and bundle contents before purchasing. Purchasing a guide does not guarantee a particular training result.

Problems with your order

If you receive the wrong file, encounter a corrupted or inaccessible download, are charged twice for the same purchase, or believe the product materially differs from its description, contact support@paperwise.online with your order number and a description of the issue.

We will investigate and provide appropriate assistance, which may include restoring access, supplying a corrected file, replacing the product, or issuing a refund where appropriate or legally required.

Your legal rights

Nothing in this policy excludes or limits any cancellation rights, guarantees, refunds, or other remedies that cannot lawfully be excluded under applicable consumer law.

Contact

For order and download assistance, email support@paperwise.online.